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FAQ / Q&A:
Tracking & Shipping Times:
We ship every second day of the week (except of Friday and Saturday), that means that if you make your order during any weekday it will probably ship the same day or the day after as long as everything goes well (payment received without any issues, not during the weekend, item in stock, holidays, etc..).
For more information please see our store policies.
*The shipping times apply most of the time. For example there can be delays due to: holiday seasons, weather, strikes, etc..
|COUNRTY||STANDARD||REGISTERED||PRIORITY||EXPRESS SHIPPING (EMS)||DROP SHIP GR|
|United States (USA)||10-14||10-14||4-10||4-7||7-18|
|United Kingdom (UK)||6-10||5-10||3-5||3-5||3-7|
*ALL DELIVERY METHODS ARE INSURED
**Be advised the above shipping times are for when the item is shipped. We keep handling times as low as possible most under 24 hours, not including weekends.
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Payment Security & Customer Privacy:
PayPal: Our major payment method is powered by PayPal. PayPal is the faster, safer way to pay and get paid online. We have been certified PayPal members since 2001. PayPal has over 203 million active accounts in more than 190 markets worldwide. PayPal accepts all major credit cards and you may also pay with an electronic check. Just choose "Pay with PayPal" and it will lead you through PayPal's secured payment process.
Secure on-line payment: Some people do not wish or are unable to use PayPal. Therefore we offer a secure & safe on-line payment. By choosing the "Secure On-Line Payment" you'll be taken to a secured area that complies with both SSL encryption standards and PCI-DSS data security standards where you can safely fill your credit card and personal information.
Western Union: If you do not wish or unable to use a credit card we also accept payments via Western Union or direct transfers to our bank account. Please choose the third payment option (I do not wish to pay online) and we will email how to make payment using the services of Western Union. As soon as we receive the funds your order will be shipped from Israel.
Returns & Exchange:
ALL RETURNS ARE ACCEPTED but please know the following: